When eBay's Skype phone service crashed last week, users throughout the world were faced with a spinning icon and wasted computer cycles. The company later said that the crash's scope was international and cited stress caused by millions of computers rebooting after receiving an updated Microsoft patch.
Pundits throughout the blogsphere and traditional media continued to ask why this particular update, one of many Microsoft regularly sends subscribers, caused the crash, but the company would only state that the crash was unintentional and not the work of hackers.
Many of Skype's users have free accounts, the remnants of a well received promotion that offered free service to any landline phone during 2006. Millions of users pay for varying levels of service, however, including local phone numbers, the ability to call any phone and reduced international calling rates. To compensate users, Skype has added a week to any paid subscriber's account.
Labels: eBay, Microsoft, Skype
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